FREQUENTLY ASKED QUESTIONS
What is a Celebrate States box?
A celebrate states box is a monthly subscription box that features a different U.S. state each month. Celebrate States boxes are packed full of fun items from small businesses in each state. You will receive items such as foods, beauty, and home goods. The boxes also contain interactive material and informational material about the state.
What state will be featured?
Each month a new U.S. State will be featured. For all first time subscribers or if you are purchasing a gift, you will receive our California Dreamin' box.
When will I receive my first box?
Your first box ships right away! All following boxes will ship on the 15th of each month.
When will I be charged?
You will be charged for your first box when you sign up and order. After that, your subscription will renew on the 1st of each month.
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Can I gift the box?
Absolutely! Celebrate States Box makes the perfect gift for the travel lover, homeschooler, or anyone who enjoys discovering new places and locally made treasures. Just select “Gift” at checkout, and we’ll handle the rest—American-made charm included!
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How long does shipping take?
Your box ships on the 15th of each month and takes 5-7 business days to arrive depending on where you live (all boxes ship from California).
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How much is shipping?
All shipping costs are calculated at the end of checkout. Shipping fees vary depending on your location.
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Will my subscription auto-renew?
Yes, your subscription will automatically renew on the 1st of each month unless you cancel before the renewal date.
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What if I subscribe and then cancel right away?
Your payment method is charged immediately upon subscribing. If you cancel right after signing up, your cancellation will prevent future renewals, but you will still receive the box from your initial purchase.
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What is your return and refund policy?
All sales are final. However, if you do not wish to continue your subscription for the next cycle, you can cancel at any time before your renewal date.
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How do I cancel my subscription?
We’d hate to see you go, but you can cancel at any time. Simply log in to your Celebrate States account [HERE] and follow the cancellation steps.​
Please note that when signing up for a subscription, you commit to the selected plan. We offer monthly and multi-month subscriptions, with our best discounts available on longer commitments.
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How do I update my billing or shipping info?
Log into your Celebrate States account [HERE] and select Manage Subscription to update your shipping and billing details.
If your address isn’t updated before your next billing date, your box will be shipped to the last address on file. Need help? Email us at contact@celebratestates.com.
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What if I need to skip a month or pause my subscription?
We get it—sometimes you need a break! You can pause your subscription by logging into your account [HERE] or emailing us at contact@celebratestates.com, and we’ll be happy to assist.
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What if I have allergies or food restrictions?
Send us an email, we may be able to replace an item with something else; however, it may not be from the featured state of the month.
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My box arrived damaged, what happens now?
We’re sorry to hear that! While we pack our boxes with care, shipping mishaps can happen. Please email contact@celebratestates.com with photos of the damaged items, and we’ll work on a solution for you.
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What should I do if I have a shipping issue?
Boxes are shipped on the 15th of each month, and delivery takes approximately 5-7 business days.
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If your box hasn’t arrived, please reach out to contact@celebratestates.com within 15 days of shipment so we can assist.
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If your box is missing, you must notify us within 30 days of shipment. After 30 days, we are unable to offer a replacement or refund.
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Do you ship internationally?
Not at this time. We currently ship to all 50 U.S. states.